It happens millions of times each week - a customer receives a drink from a Starbucks barista - but each interaction is unique.
It is just a moment in time - just one hand reaching over the counter to present a cup to another outstretched hand. But it is a connection.
Starbucks make sure everything it does honours that connection from a commitment to the highest quality coffee in the world, to the way it engages with customers and communities to be in business responsibly.
From the beginnings as a single store nearly forty years ago, in every place that it have been, and every place that we touch, Starbucks have tried to make it a little better than it found it.
Starbucks reminded itself of the great love for coffee from Colombia when travelling to the coffee farms driving treacherous roads with sheer mountain to one side, open air to the other. Sitting at 2,285 metres of elevation amid the beautiful countryside, these farms produce amazing coffee with round body, juicy tastes and a signature nutty finish that's well worth the journey.